Level 17, Vattanac Capital Tower,
No. 66 Monivong Blvd,
Sangkat Wat Phnom, Khan Daun Penh,
Phnom Penh, Cambodia
15 Beach Road, #02-01,
Any person or organisation who is adversely impacted by EMIA’s activities can lodge a grievance. Grievances should be submitted by emailing us and preferably contain the following information:
- Identity of complainant’s name, addresses and other contact details.
- Identity of individual, project or other party related to EMIA against which the complaint is being made.
- A description of the issue.
- A description of any action taken to date.
Any complaint submitted by email will be reviewed by our management committee.
The persons who have lodged a grievance will be kept informed about expected response times and progress made in addressing grievances.